Merry Christmas from the Vetcall Team

19 Dec 2021


The holiday season is upon us again! From our family at Vetcall to yours, we wish you a very Merry Christmas and our best wishes for the year ahead. Thank-you for your continued support and partnership in what has been another testing year for us all.



Colin and I wish to acknowledge the extraordinary work of our small and loyal team; Kash, Lucy, Shani and Susanne, who have worked with a smile through the challenges of the public health measures put in place to manage COVID-19, and an increasing case load as the veterinary industry faces an acute shortage of veterinarians. You may have noticed that it is taking a little longer to get a routine appointment than you have been used to in the past. You can be assured that we are prioritising animals that needed urgent care and thank-you for your patience and understanding




This month we celebrated Kash working 10 years at Vetcall. Kash is integral to the smooth running of the clinic and goes the extra mile every day to support her team and provide outstanding care for patients and clients. Thanks Kash, and we hope to be celebrating again in another 10 years!



We are excited to share with you that earlier in the year we were the first Christchurch clinic to join Indie Vets. Indie Vets is a nationwide community of locally owned and operated vet clinics that share similar values – both in caring for your pets and being part of our local communities.  Almost half of the vet clinics in Christchurch are now owned by offshore corporates meaning close knit, family run practices like ours are rapidly declining. To us, being part of our local community, getting to know our clients and being part of their pet's journey through life is what really matters.

We will be taking a much-needed break through the public holidays, but rest assured the After-Hours Clinic team will be available to help with any emergencies throughout the times when we are closed. Ph 366 1052. Your pet’s treatment details will be forwarded to us.


Festive Season Opening Hours:

Friday 24th December 8.00am - 5.00pm
Saturday 25th, Sunday 26th, Monday 27th, Tuesday 28th December Closed
Wednesday 29th, Thursday 30th December Normal Hours
Friday 31st December    8.00am – 5.00pm
Saturday 1st, Sunday 2nd, Monday 3rd, Tuesday 4th January Closed
Wednesday 5th January Normal Hours resume

Summer Holiday Checklist:

Vaccinations: For those of you intending to put your pet in a boarding facility over the holiday period please remember to get their vaccinations up to date in advance and avoid a last-minute panic visit to the clinic or them being refused entry.


Medications and Pet Food: If your pet is on prescription medication or food, please make sure you have enough supplies on hand to get you through the times that we are closed.

Travel Sickness/Stress: If your pet gets car sick or stressed when traveling give us a call or pop in for a chat as we have a range of treatments available for motion sickness and to reduce stress and anxiety whilst traveling.


Flea Control: Remember to keep your pet up to date with their preventive treatment and avoid nasty itching and skin problems. Kennels and catteries are flea breeding factories so make sure your pet is up to date before you drop them off or you will be bringing home more than just your pet! You can rely on Revolution each month, and for those of you wanting longer acting flea treatment, Bravecto for cats will last for 3 months, and for dogs there are both 3 and 6-month Bravecto control options. Come and have a chat to us about what will suit you and your pet best.


Family News:

It wouldn’t be a Christmas Newsletter without a family news round up! Well done if you have read this far. All the important stuff is done, so only read on if you are interested!

Luca hits the big 13 milestone in a few days. He has bigger feet than Colin, very BIG hair, is better than me at maths, and is better than Colin at most outdoor pursuits; although Colin would debate that he still holds the tennis crown and that obviously Luca can’t spay a cat!  He has been very busy with his music, and has loved being a member of Woolston Concert Brass Band. He is looking forward to a summer of surfing and riding the trails, and a fresh start at high school next year.

Erika has continued along the horsey track and now spends all day Saturday helping out at our local riding school.  Her room has a very elaborate arrangement of Schleich horses in various horsey scenes, and she spends a lot of time arranging them and tending to their needs. Erika has also enjoyed playing with Woolston Junior Band, and has recently sat her Grade 4 Cornet exam.



Flash our very handsome and charming Abyssinian cat will be a senior in April and reassuringly at times shows signs of finally slowing down on the hunter gatherer front. It seems that the more we feed him the less carnage and mess to clean up, but it is tricky balancing this and avoiding expanding his apron.


Colin has been a director of the After-Hours Veterinary Clinic for the last 3 years and has played a pivotal role in their recent move to newly fitted out premises. It has been busy managing this on top of clinic work and family life, but it has been a challenge he has enjoyed and learnt a lot from. His term has now ended, and he is looking forward to a little more free time to ride his bike, brew and blow his trombone.



I don’t like writing about myself so will keep it brief. Family administration and clinic work fill my days, but I drag myself along to the gym a few times a week and love a good hill walk in the weekend, and pottering in the garden. After 3 years playing Baritone in Woolston Junior Band I have finally been promoted to Concert Brass which I am very excited about.


And to wrap things up:

Thank you for choosing our small family team to take care of your pets and for the wonderful and trusting relationships we have shared. 

Bring on Summer, Holidays and Happy times!

Claire and Colin Cable and The Vetcall Team

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