Meet the team

Our team of professional animal lovers are all dedicated to making sure your pet feels cared for and that they leave our clinic in the best possible condition. Because our team is small, they will always be seen by a familiar face and you’ll never find yourself explaining yourself with each visit.

Team members

Claire Cable

Claire originally graduated from Massey University in 1998 and spent a year and a half in Southland before a six and a half year stint working in small animal practices in the UK. Returning to New Zealand in 2006, Claire and her husband Colin have been running Vetcall ever since. She has a special interest in internal medicine and has completed her postgraduate General Practitioners Certificate in Small Animal Practice (GPcertSAP). When she isn’t at work you’ll find her whipping up treats at home, enjoying the outdoors or spending time with her kids.

Colin Cable

Colin graduated as a vet from the University of Pretoria in 2000, and like Claire he pursued work in small animal practices in the UK. Highly skilled in surgery and diagnostic imaging, Colin also holds a postgraduate General Practitioners Certificate in Small Animal Practice (GPcertSAP). A keen outdoorsman, when he isn’t taking care of your pet he’ll be anywhere between snowboarding the slopes, surfing the local breaks or riding up in the Port Hills on his mountain bike.

Kash Patel

Leaving an established career in IT behind to pursue her dream of working with animals, Kash qualified as a vet nurse and joined our team in 2011.  Outside of our practice she is also a fosterer for Cat Rescue, yet she still manages to indulge her passion for photography and find time for travel. She even has two cats herself – Fifi and Mimi.

Lucy Van't Wout

Originally a cook, Lucy left the industry to pursue a career with animals. She became a veterinary nurse in 2015, but her passion for animals extends beyond our practice as she does a great amount of volunteer work for Cat Rescue Christchurch. Lucy's experience with her own and fostered furred friends, combined with a special interest in canine behaviour makes her perfectly suited to her role as Puppy Pre-school trainer. And when she isn’t at the clinic you might find her caring for her Indian Ringneck Parakeet.

Sophie Richardson

Sophie is very excited to be joining the team full-time as a Veterinary Nurse. She graduated with her Diploma in Veterinary Nursing in 2019. 
When she is not at work she is away in the mountains tramping or snowboarding. She has a yellow Labrador named Tui and a cat called Greg. She looks forward to getting to know you and your fur-kids soon! 


Susanne Anderson

Originally graduating from the University of Melbourne in 1983, Susanne’s career has taken her around the world and back, with stints in Africa and the USA before moving here in 2007. With a number of interests within her role, including internal medicine, geriatric care, rehabilitation, neurology and endocrinology to name a few, Susanne is a skilled vet and a great addition to our team. She consults Tuesday evenings and regular Saturday mornings.  A keen wildlife conservationist, when she isn’t caring for animals you can find Susanne tramping, cycling or singing and spending time with family and friends.

Ann Wood

After graduating from Glasgow University’s Veterinary School, Ann spent time in Northern England
before her love of travel and animals led her to the Southern Hemisphere where she spent three years
in Western Australia. Eventually making her way to New Zealand, she spent time mainly caring for sheep
dogs before studying for a Graduate Certificate in Antarctic Studies that allowed her to spend time in
Antarctica in 2003. Since then, she’s worked as a locum vet throughout Australia, the UK and here in
New Zealand. She loves coming to Christchurch to work with us and in her spare time she enjoys cycle
touring, travel and photography.

News and advice

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07 Dec 2023

Christmas Cheers from Vetcall

From our family at Vetcall to yours, we wish you and your families and furry friends a happy, safe, and relaxing time over the Christmas and New Year holiday season.

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17 Nov 2023

What is your payment policy?

As we are a small business we cannot offer you credit.   Full payment is expected at the time of treatment.   We accept Cash, EFTPOS, Visa and Mastercard.

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