Meet the team

Our team of professional animal lovers are all dedicated to making sure your pet feels cared for and that they leave our clinic in the best possible condition. Because our team is small, they will always be seen by a familiar face and you’ll never find yourself explaining yourself with each visit.

Team members

Claire Cable

Claire originally graduated from Massey University in 1998 and spent a year and a half in Southland before a six and a half year stint working in small animal practices in the UK. Returning to New Zealand in 2006, Claire and her husband Colin have been running Vetcall ever since. She has a special interest in internal medicine and has completed her postgraduate General Practitioners Certificate in Small Animal Practice (GPcertSAP). When she isn’t at work you’ll find her whipping up treats at home, enjoying the outdoors or spending time with her kids.

Colin Cable

Colin graduated as a vet from the University of Pretoria in 2000, and like Claire he pursued work in small animal practices in the UK. Highly skilled in surgery and diagnostic imaging, Colin also holds a postgraduate General Practitioners Certificate in Small Animal Practice (GPcertSAP). A keen outdoorsman, when he isn’t taking care of your pet he’ll be anywhere between snowboarding the slopes, surfing the local breaks or riding up in the Port Hills on his mountain bike.

Kash Patel

Leaving an established career in IT behind to pursue her dream of working with animals, Kash qualified as a vet nurse and joined our team in 2011.  Outside of our practice she is also a fosterer for Cat Rescue, yet she still manages to indulge her passion for photography and find time for travel. She even has two cats herself – Fifi and Mimi.

Lucy Van't Wout

Originally a cook, Lucy left the industry to pursue a career with animals. She became a veterinary nurse in 2015, but her passion for animals extends beyond our practice as she does a great amount of volunteer work for Cat Rescue Christchurch. Lucy's experience with her own and fostered furred friends, combined with a special interest in canine behaviour makes her perfectly suited to her role as Puppy Pre-school trainer. And when she isn’t at the clinic you might find her caring for her Indian Ringneck Parakeet.

Seren Dixon

Seren graduated with her diploma in veterinary nursing in 2021, and shortly after moved to Christchurch from the north island for a change in scenery. Outside of work she enjoys different outdoor activities like running, rowing and travelling, and when she’s not doing this she looks after a crazy huntaway border collie cross called Ziggy. Seren enjoys being a friendly face at reception, and giving your animals lots of care during their visits.


Susanne Anderson

Originally graduating from the University of Melbourne in 1983, Susanne’s career has taken her around the world and back, with stints in Africa and the USA before moving here in 2007. With a number of interests within her role, including internal medicine, geriatric care, rehabilitation, neurology and endocrinology to name a few, Susanne is a skilled vet and a great addition to our team. She consults Tuesday evenings and regular Saturday mornings.  A keen wildlife conservationist, when she isn’t caring for animals you can find Susanne tramping, cycling or singing and spending time with family and friends.

News and advice

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04 Apr 2024

Afterpay now available

We are super excited to share with you that we’ve partnered with Afterpay! Next time you shop with us, just choose Afterpay when you checkout so you can pay it...

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07 Dec 2023

Christmas Cheers from Vetcall

From our family at Vetcall to yours, we wish you and your families and furry friends a happy, safe, and relaxing time over the Christmas and New Year holiday season.

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