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News and advice
COVID-19 LEVEL 2 UPDATE
13 May 2020
A huge thanks to you all for your support and patience over the last six weeks as we have worked through the challenges of lockdown together.
Read nowCOVID-19 LEVEL 3 UPDATE
22 Apr 2020
Normal veterinary services resume 28/4/20 but these will continue to be contactless as for Level 4. From Tuesday 28th April we will be operating under COVID-19 level 3 guidelines.
Read nowCOVID-19 temporary new clinic hours
02 Apr 2020
Due to the lockdown we have temporarily reduced our week day clinic opening hours. Monday to Friday 8. 30am - 6. 30pm. Saturday 9am - 12pm.
Read nowIMPORTANT COVID-19 LEVEL 4 UPDATE 26/03/2020
23 Mar 2020
VETERINARY SERVICES ARE ESSENTIAL!WE ARE OPEN AND HERE FOR YOU AND YOUR ANIMALS. We understand that the COVID-19 virus is causing stress and uncertainty for all of our clients.
Read nowVETCALL COVID-19 OPERATING POLICY 26/03/2020
23 Mar 2020
As the COVID-019 situation evolves, we want to let you know about the steps we are taking to ensure the ongoing health and welfare of our clients, staff and patients...
Read nowMerry Christmas from the Vetcall Team
16 Dec 2019
With Christmas just around the corner the Vetcall Team would like to wish you, your families and furry loved ones a very Merry Christmas, and best wishes for the year...
Read nowWhat is your payment policy?
17 Oct 2018
As we are a small business we cannot offer you credit. Full payment is expected at the time of treatment.
Read nowDo you have parking?
17 Oct 2018
At Vetcall we have plenty of free and safe off-street parking at the rear of the hospital.
Read nowCan you come out and examine my pet at home?
17 Oct 2018
We understand that at times it can be difficult and stressful getting your pet down to see us at the hospital.
Read nowWhy does my pet need to have a repeat prescription checkup?
17 Oct 2018
By law all animals that are on prescription drugs must be examined by the prescribing veterinarian every 6 months.
Read now