News and advice

What is your payment policy?

17 Oct 2018

As we are a small business we cannot offer you credit.   Full payment is expected at the time of treatment.

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Do you have parking?

17 Oct 2018

At Vetcall we have plenty of free and safe off-street parking at the rear of the hospital.

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Can you come out and examine my pet at home?

17 Oct 2018

We understand that at times it can be difficult and stressful getting your pet down to see us at the hospital.

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Why does my pet need to have a repeat prescription checkup?

17 Oct 2018

By law all animals that are on prescription drugs must be examined by the prescribing veterinarian every 6 months.

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How do I prevent my cat from getting fleas?

17 Oct 2018

Fleas are very irritating and will make your cat feel uncomfortable and itchy.

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How do I prevent my dog from getting fleas?

17 Oct 2018

Fleas are very irritating and will make your dog feel uncomfortable and itchy.

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Why do I need to worm my cat regularly?

17 Oct 2018

Cats and kittens are most commonly affected by two types of worms: roundworms and tapeworms. All kittens become infected with roundworms when they feed on their mother's milk.

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Why do I need to worm my dog regularly?

17 Oct 2018

Dogs and puppies can be affected by roundworms, whipworms, hookworms and tapeworms.

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Why should I take my puppy to puppy pre-school and what's involved?

17 Oct 2018

Our Puppy Pre-school is a fantastic way to create a bond, learn useful tips and socialise your puppy, as well as getting your puppy used to visiting the vet clinic.

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Ringworm in Cats and Dogs - is it a worm?

17 Oct 2018

This summer we have been seeing more Ringworm cases in kittens than is usual.

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