Testimonials

I cannot express how truly grateful I am for the incredible care and compassion you showed my wee girl, Bean. When she was under your care, you left no stone unturned in treating her serious condition with such dedication, kindness, and love.

Claire, your gentleness and warmth in Bean’s final moments meant the world to me. I will always be thankful for knowing she was relaxed, comfortable, and at peace in my arms. Losing her has been heartbreaking, but I take comfort in knowing she had the very best care right to the end.

I cannot speak highly enough of you and Colin your amazing team of vet nurses. Your kindness and professionalism made such a difference during this difficult time, and I will always be grateful.

With heartfelt thanks,

-Sallyanne Dawber 

We have been taking our pets to Vetcall for around ten years. They are so thorough, patient and incredibly caring. I have 100% trust in them in caring for my babies and I wouldn't want to go anywhere else.

- Tamzen

Excellent communication, reasonable pricing.  Very accommodating when making/changing an appointment. The team are friendly and knowledgeable. 10/10 would recommend.

- Carrie Bach

Outstanding veterinary practice. Everyone goes over and above to care for my animals. Very thorough, honest, outstanding patience when I have questions to ask they never hurry me along. Even when I call up. And I'm a talker. They always listen like really listen they are extremely knowledgeable and empathetic. They don't make me feel like I'm an idiot when I am crying on the phone for thinking the worse when booking an appointment. They know my babies' by name. They always fit my babies' in literally if not the same day but the day after. The clinic is spotless. They always make it easy to pay if things arise unexpectedly. Colin is absolutely outstanding. His work is impeccable he call calls up personally to check up on my animals after surgery or receiving results. Genuine care and pride in his work and love for the animals he treats. To have a vet take the time to do this makes me so reassured that my animals are in safe hands and genuinely cared for. I am so happy that I have found the best team to care for my animals. You couldn't get a more knowledgeable caring trusting vet clinic. I highly recommend Vetcall. Absolutely a gem and I'd travel across town if not towns to keep my pets in their books. They have Afterpay as well which eases the financial strain when taking my babies' to the vet. If you love your babies like they are your children then Vetcall is the place to take them. Thank you team you are so very much appreciated. More than you know. Excellent communication, reasonable pricing. Very accommodating when making/changing an appointment. The team are friendly and knowledgeable. 10/10 would recommend.

- Abby

Took my kitty Maple in with no hesitation, vet nurses and staff were absolutely lovely. I have been the best kitty mama as my cat is not up to date with her vaccinations but there was absolutely no judgement. She will be back to get all caught up. Thanks Team.

- Tessa Keys

Amazing team! We have been going there for over 10 years and always had the same great service....

- Susan McNarn

Thank you guys for your compassion and professionalism today. You are much appreciated.

-Lindsay Smale

Most caring vets I've ever taken my fur babies to. Colin and Claire go more than the required distance at all times. Vet nurses are also tops.

- Colleen Palmer

Superb staff, really friendly team, and you can tell they love animals. They take great with people's loved ones (pets).
Thoroughly recommend them as a veterinary practice.

- Carlos Hickin

Very happy to have my fur baby under the care of such an amazing team of highly skilled professionals, who go that extra mile with love and care for your most loved pet.

- Sallyanne Dawber

I really like this vet centre. My elderly dog has been a bit of a frequent flyer this year. I found them to be thorough, easy to contact and book with, helpful, good at explaining and offering options, friendly, and they've gone the extra mile to help.

- Rachel Hanover-O'Connor

My pup has had more vet visits than most and is always excited to visit. The nurses always make a big fuss over her before she see's the vet, and they are super patient with her (she has A LOT of energy). She gets grumpy with Colin when he prods and pokes, but he always manages to win her over again. I never have any issues getting her to the vet or to cooperate because of this extra care the team at Vetcall provide.

- Lizzie H

I have only just shifted to this vet practice but they made the process of transfer so easy!
They also made it a smooth process when I brought my 8 month old female  kittens in, so one could have a check up and both be wormed and flea-ed.
Throughout this the vet was very professional and explained things very clearly (especially when one kitten was found with a heart murmur) which I really appreciated.
The nurses were also lovely and very gentle with treating the girls. Lily and Lulu came home and displayed no stress from the experience.
I'd definitely recommend this practice!

- Jackie Cuthbert

Wonderful friendly and caring team that did a fabulous job with our cat. Highly recommend.

- Jude T Kirk

The vets Colin and Claire both invested a lot of time researching why our pup was so underweight, and their recommendations have returned him to peak condition. We were really impressed with their commitment to his health, their follow up and their professional manner.  The nursing staff are fantastic too, knowing us and our dog by name and making us feel very welcome. 

- Chelsea Halliwell

Excellent practice, and Colin is an absolute gem. Helps my anxious cats feel more at ease and is very gentle and caring. Nurses are all very knowledgeable and lovely. They also do at home euthanasia which I really appreciate.

- Pixie

A massive thank you to Claire, Colin and the Vetcall team for the care they showed our lovely old dog. They really went above and beyond to make sure we were always informed of how he was doing, and offered fantastic, thought through advice. Would highly recommend.

- Jenny Smith

A massive thank you to Colin and the team at Vetcall for taking my needs seriously and helping my cat so promptly. You will be Little Ones vets forever now and we are forever grateful for the professional service and answering all the questions we had for you.

- Georgina Isherwood

Thank you Claire, Colin and all the nurses for looking after Bobbie and helping him when he was in need of medical care. Your love and attention to details was amazing. You all went the extra mile and supported us. If you ever need the best medical care for your pets you can trust Vetcall to give the best care and advice.

- Maree Williams

Such a great experience with Vetcall. Super friendly and helpful! i felt very confident leaving our kitten Squeaky in their capable hands. The Team went above and beyond and made us all feel very at ease. Thank you guys!!

- Chontelle Briggs

We have been with Colin and Claire for over 11yrs and wouldn’t want to have anyone else looking after our fur babies. They go above and beyond and our pets are alway so excited to visit Claire, Colin and the team.

-Dianne Sugrue

Did a fabulous job looking after our dog who had to have multiple teeth extractions.  Very professional and very knowledgeable. Lovely receptionists (and a very happy dog).

- Sandy Williams

 Colin and Claire are amazing. Cannot recommend enough

- Nerissa Ivy

Great vets who always put your animal first. Thanks for saving my dog

- Dillon Martin

From beginning From beginning to end, I had an excellent service with getting my cat spayed. They are prompt with answering their phones, are up front about all costs, kind, polite and thorough.
Thanks, Vetcall Team. Top work!

- Daniel Chapman

We have used this vet for a number of years now but recently had our dog Sonny fixed there. The staff are second to none, friendly knowledgeable and so genuine. They treated sonny like their own with lots of pats and cuddles and were so kind and caring, calling us to let us know when he was out of surgery and recovering well.

- Bronie

I really love these guys. The nurses have been nothing but kind, friendly and attentive and the service is flexible, quick and great. They took such good care of my little cat and I totally trust bringing him back any time he needs treatment.

- Rivka M

Wonderful friendly staff. Very reasonably priced and a good location. I came here with my cat on a recommendation and I am so pleased that I did. This will definitely be my choice as the vets are very gentle and caring!

-Dani G

Thank you Claire and Tessa for all your help this morning you gave Griffin.  From the time I called, the kindness from Tessa and the professional care he received was outstanding from Claire. Your calm manner and your time you gave him was outstanding. He is so much more settled and THANK YOU for helping him. Highly recommend.

- Griffin’s Mum

Really caring techs! every time I go there I am impressed with their service and hence that's why they're my 100% vet. 10/10 would return again. keep up the good work

- Ishbel Cullinane

Over Christmas we relocated out to Ashley. I didn't get to properly say thank you and goodbye before we left! You have provided such wonderful care for Finn + Charlie over the years, and Cal before that, and I so appreciate all the care and attention you have given them. It is so reassuring to have a team you trust to look after your furry family! I recommend you to anyone who asks :) 
Thank you so much,

- Sophie, Conor, Finn + Charlie

Only the second time I’ve written a review. I wanted a second opinion/advice for our dog while on holiday. Super grateful to Colin for his thorough exam, explanations and advice. I would switch to this clinic if we lived in Christchurch :) 

- Elsa Wright

Great clinic - the staff are all very friendly and caring. We took our cat there for several years and Colin was always fantastic - genuinely caring and always explained the reasons and pricing prior to treatment. We'd still be taking our cat there if we hadn't moved to the North island! Thanks team.

- Sarah Jones

 Great service and a very reasonable charge. My cat has been spayed and I have been very happy with the procedure and after care.
I phoned many clinics and Vetcall was about half the price of some of them. Will certainly use them again.

- Owen Hoddinott

Great service and looked after Mindy for years until she passed away on the weekend.  Thanks to all the staff.

- Gary Keller

Amazing to deal with. Very friendly. They are not to expensive and offer great advice. Has car park out the back. Staff are amazing with animals and very accomodating.

- Dayne B

The staff and vets are excellent, they are very compassionate and caring, and are genuine. I cannot reccomend them highly enough.

- Fiona Head

Great people, very caring with a fully equipped clinic for most problems and can do most things onsite. Fantastic staff supporting the vets. Very informed and helpful when ringing for advice.

- Tina Stocks

This is by far the best bet clinic I have ever been too! They looked after our wee baby so well and when she died they were so kind and thoughtful. 
I wouldn't take my pets anywhere else. No vet clinic will have kinder or more caring vets and vet nurses than this place! Its like a wee family.

- Jess Yardley

 Great Vet!

- Jerica Heath

Honestly, I am so incredibly grateful to the whole team at Vet Call - could not ask for more friendly people willing to give genuine advice! Would not hesitate to recommend to friends and family.

- Laura Hare

I took my lil Smokey in to find out more info on how to look after him and if he was too small to be away from his mum and what to feed him. Kash was so great, she even wrote me out things i need to do for him and helped me with food! Thanks team

- Angelah Rose Crossan

Lovely friendly people! They were great with me and my wee baby when she had to get put to sleep!. Definitely recommend them and also got sent out a card once my cat had passed!

- Kaliy Jane McDowell

The Vetcall team are fantastic with our two cats. One in particular is quite aggressive but they are so understanding and calm when dealing with him. We also don't live near Linwood anymore and are happy to drive across town for them as they offer such high quality care and are so thorough with them- we wouldn't go anywhere else! I have also seen the amazing work they do with Cat Rescue Christchurch. You can tell they genuinely really care about animals :)

- Amy Whiting

 I cannot rate Vetcall high enough - Claire, Colin, Kash and staff are always lovely to deal with. They are kind, compassionate, patient beyond belief, and highly skilled at what they do. From my family and our wee kitty Little Bear, thank you so so much. We thought we were going to have to say goodbye to her and now hopefully she will happily live out her remaining lives! Thank you, thank you, thank you.

- Alisha Russell

Thank you for the thoughtful card, it was lovely. The care you gave our Tinkerbell was really appreciated and made a difficult passing much easier. All the team at Vetcall are caring, professional and really friendly, we will be back in the future when we are ready for a new furry friend to join our family. Thank you again for your fantastic care.

- Jessica Copplestone

Our mini lop rabbits are very much "part of our family" and when we discovered Vetcall and Claire, we just knew we had found the right place for the right care and attention. After one of our rabbits had been neutered, Claire was still showing her concern after taking her home, and was on the phone, checking after her condition (she is still alive and hopping!). We have huge respect for Vetcall.

- Catherine and Marc Bendall

I'm so grateful to Claire and other staff at Vetcall. Our puppy Cindy had a bad virus, and they stayed behind after hours for no extra fee and gave her thorough care, and us good advice. They were very caring and professional. Very reasonably priced, and gave us a range of options to choose from. Cindy instantly improved, and has a follow up appointment on Monday. Fingers crossed she keeps getting better! Will definitely use this vet in future. 

- Hayley Wells

Thanks for the great health management plan for my aging and portly feline friend, Charlie a.k.a. Mr Fat. It is both practical and affordable, and we've seen good improvements in his condition. Friendly service and easy to get an appointment that suits too.

- Fiona Miller

Great friendly service and excellent advice. Thanks Colin, Claire and team.

- Francesca Matthews

 A family business with family values, Claire, Colin and the team provide excellent compassionate care for all our babies.

- Dany Wu

 A friendly, compassionate and genuine team who are always so understanding and helpful. They offer consistently excellent service and really go the extra mile. Would recommend highly.

- Katrina Fagan

Vetcall has always taken the best care of my pets, I have a very cowardly Doberman and a bit of a feisty cat, and the staff always do their best to keep the critters at ease and as calm as possible. The vets are great and always take the time and do a very thorough job. Thank you :)

- Sarah Stanley

This is by far the best bet clinic I have ever been too! They looked after our wee baby so well and when she died they were so kind and thoughtful. 
I wouldn't take my pets anywhere else. No vet clinic will have kinder or more caring vets and vet nurses than this place! Its like a wee family.

- Jess Johnson

Honestly, I am so incredibly grateful to the whole team at Vet Call - could not ask for more friendly people willing to give genuine advice! Would not hesitate to recommend to friends and family.

- Laura Jones 

Super friendly and caring and they're always happy to chat with you about whatever and give you advice your pets

- Emma Cullen

We've been using Vetcall for over 7 years now, despite moving out of Linwood about 5 years ago - we travel across town to keep using them as they really are "the vets your pets would call". We love that they are a family business and take awesome care of our pets!

- Lisa Plato

We recently took our puppy Milly to Vetcall for their Puppy PreSchool. Milly was quite timid at first, but after the course has become a lot more confident around other dogs. The course was informative and heaps of fun. We would definitely recommend the Vetcall team :)

- Meredith Cranmer

Colin and Claire and their friendly nurses take wonderful care of our two dogs Diesel and Charlie. We totally trust their recommendations and skills and they are really good at discussing all treatment options and explaining things to us in simple terms. They always make us feel very welcome and the dogs get really excited when they know they are going to visit. The fees are honest and transparent and we never get nasty surprises. We tell all our friends and family about Vetcall and would recommend them to all pet owners who want a great vet.

- Georgie Matheson-Shaw

Husband and wife team at the practice offer experienced friendly personal service and you can tell how they genuinely care for their patients. They offer really good explanations of what the problems are and how best to proceed to rectify them, they have a good laboratory and report the results quickly in terms that I can understand. The new hospital area is lovely and clean and well laid out and my dog was really comfortable as it was recuperating after surgery.  I was really surprised at how reasonable the cost were for the surgery and hospital stay and it was nice to have everything completed for less than what was quoted. The nursing staff was friendly, very knowledgeable and looked after Sophie really well.  She got a cuddle as she was sent home. Sophie was keen to come back for the aftercare visits so that says it all!!!!!

- Evan Patterson

Great vets. They were very helpful during our emergency with Chloe and have been wonderful vets since. Totally trust them with my babies.

- Charolette

Best vets in town! We travel across the city to see them because we like them so much :o) I miss the Orange though ;)

- Kendra Wilkie Street

 Highly recommend these guys. Fur babies love them.

- Pitena Parkin

Friendly, knowledgeable and caring team. My babies love going there and so do I. Highly recommend them :)

- Raewyn Cross

I can't recommend the team highly enough - caring, knowledgeable and super-friendly :)

- Tracy Tuschling

 "The Vetcall team has been nothing but courageous with my cat Mimi (it’s nothing personal, she just does not like other people!).  Despite the challenges Mimi poses Drs Colin and Claire and the team have always been professional, supportive and generous with their time and expertise. Their patience and good humour is amazing, enabling us to make the best decisions for a pet that is ageing well.  Thanks so much".

- Henrietta & Chris, Linwood

 “Claire, Colin and their team are wonderful to deal with.  I am always confident that my cats are getting the very best of care.  They were awesome when our cat Bauer got hit by a car and needed intensive care and ongoing treatment”

- Jess Fauchelle

 “Two years ago Cat Rescue Christchurch needed veterinary professionals to treat 200+ rescue kittens a season, and also needed 250+ TNR cats to be desexed.  Vetcall has been a lifesaver in helping us! The vets carefully assess the medical conditions and the nurses train our fosterers in how to medicate the little ones. The whole Vetcall team has been tremendous at giving our kittens loving care, and we are now looking to Vetcall to treat the 300+ kittens Cat Rescue will rescue next season and 350+ TNR cats that will require desexing”.

- Danielle Gregan
- Director
, Cat Rescue Christchurch

 “We highly recommend Drs Colin and Claire and the staff at Vetcall. We have been taking our dogs and cat there since the dogs were puppies (nearly 5 years). They're warm and professional, and they make you feel like your pet is special. When we had a serious health issue with one of our dogs the whole team was helpful, caring and informative. I trust their experience and knowledge. Whenever we take any of our pets there, the staff always remember and enquire about our other animals, and the dogs love going there. They have good hours and are open on Saturdays as well, which makes life a lot easier”.

- Greg and Dianne 

 “I have been bringing my dogs to Colin and Claire at Vetcall for around 3 years and have found them to be excellent vets who really care about your pet’s health and wellbeing. I would have no hesitation recommending them to anyone who wants the best treatment for their pets”.

- L. Cameron  

 "My princess likes visiting your friendly professional team. You feel like you are being treated more as a friend then a client. I am very happy with the service. Thank you all".

- Karl Ehmann 

 "Vetcall has the most amazing team available. They were so supportive, understanding and caring when we had to make a hard decision about having our son's beloved cat put to sleep.   Our son went with his cat and was there from start to finish. A few days later a beautiful hand written card arrived at our door. I hope the team knows that those few moments they spent writing the card and popping it in the post made a huge difference for our son. reassuring him he made the best decision for his beloved pet. We now have a puppy and he is part of the Vetcall family. The puppy school was awesome and I would recommend it to anybody. Thanks Vetcall for being down to earth and sharing all options available when it comes to making decisions about our loved ones".

- Tabitha Mcdowell 

 "I started taking my pets when they were little and still do. I highly recommend Vetcall”

- Jeimi Cornejo